A lesson in Social Business: Dutch Tax & Customs Administration faked demo of its new collection method

I’m sure that the Dutch Tax & Customs Administration had valid concerns, but I wonder why they needed to resort to deception when transparency and authentic communications are valid and way better options? Many companies of today still run on a 20th-century business mindset that is premised on the concept of control, and yet the new social customer demands openness.

Crowdsourcing turns Philippine tourism’s new slogan into a meme

My interest in it lies primarily on the fact that it’s now becoming an internet meme: it’s a case where crowdsourcing has transformed a good slogan into a living one. A more valuable point of critique for me would be on whether the DOT and its ad agency integrated social touchpoints during the campaign development process, and if it actaully planned for the public to get on board the campaign by mashing up the slogan.